Disney Quiet as a Mouse Regarding July 30 Ferryboat Crash

 Posted on September 25, 2025 in Uncategorized

Families boarding a ferryboat at Walt Disney World expect to arrive at the Magic Kingdom to begin their adventure, not being involved in a crash that sends everyone flying. Yet on July 30, 2025, that is exactly what happened when a ferryboat full of passengers slammed into the Transportation and Ticket Center dock. What should have been a normal ride across the lagoon turned into injuries, chaos, and unanswered questions, sending 19 people to the hospital. The crash occurred late at night, during stormy conditions, creating an impact that left passengers describing the scene as chaotic.

One guest described children slamming into railings, strollers toppling, and human bodies flying through the air. While emergency crews arrived quickly, Disney’s response was not only underwhelming but also non-existent. There was no announcement from the ferry crew either before or after the crash, and no guidance on what to do afterwards. Injured families struggled off the boat, left to fend for themselves basically. Weeks later, Disney still has not issued a public statement regarding the accident.

Guests have noticed that heavy trash cans have been removed from the ferryboats, and docking procedures now appear to start sooner and take longer. Disney may be engaging in the "deny, delay, and downplay" tactic, hoping the public will quickly forget.  Acknowledging the ferryboat crash would, of course, open Disney World up to liability, lawsuits, and reputational damage, but this deafening silence on the part of Disney officials is not just unusual; it raises the question of whether profits and appearances matter more to the giant corporation than people.  

While accidents at theme parks like Disney World are not necessarily common, they do occur. Aside from putting a damper on a family vacation, these accidents can leave adults and children with injuries that can sometimes be serious. If you or a family member has been injured at a theme park, you may wonder what legal remedies exist. The best way to determine your options is to consult with an experienced Apopka, FL personal injury lawyer.

Disney’s Duty of Care to Visitors

Theme parks like Disney are considered common carriers (Florida Statutes Section 908.11) where transportation is involved. Common carriers must provide safe transportation by maintaining fleet vehicles, following all safety protocols, and ensuring all equipment meets the highest safety standards. The safety of passengers and cargo for common carriers must always be a top priority.  

Common carriers have a duty to protect passengers from harm from any foreseeable dangers, as well as from the misconduct of other passengers. If an injury occurs, the carrier is presumed to have been negligent and bears the burden of proving that extraordinary diligence was exercised to prevent injuries. In short, Disney has an obligation to provide safe vessels, trained operators, and emergency protocols.

Why Is Disney Silent on the Issue of the Ferryboat Crash?

Ongoing investigations by state or federal authorities may be keeping Disney quiet about the ferryboat accident. Disney’s potential liability exposure is high, and any statements made could potentially be used against it during court proceedings. The silence may also be a public relations strategy to avoid visitor panic or negative publicity.

What Legal Options Do Those Injured in the Disney Ferryboat Crash Have?

Those injured in the ferryboat crash may choose to file a personal injury claim based on negligence, such as poor maintenance of the ferryboat or operator error. A personal injury claim could potentially pay for all medical expenses, lost wages, and pain and suffering associated with the accident.

Because this particular accident occurred shortly before midnight, it may be more difficult for injured parties to find witnesses to the accident. Other evidence, such as video of the accident, the ferryboat driver’s work history, and maintenance records for the ferryboat, can help prove liability.

Contact an Orlando, FL Personal Injury Lawyer

If you or a loved one were injured in the Disney ferryboat crash or any other theme park accident, you do not have to suffer in silence while big corporations control the narrative. A highly skilled Apopka, FL premises liability attorney from The Doan Law Firm knows how to hold even a giant like Disney accountable. Attorney Doan has recovered billions for his clients, is super responsive, offers exceptional customer service, and takes calls 24/7/365. Call 407-289-0000 to schedule your free consultation with contingency fee billing.