Amazon’s Liability for Flex Driver Accidents in Florida

 Posted on October 24, 2025 in Vehicle Accidents

Recently, a contracted Amazon Flex driver struck a woman and her baby before leaving the scene in NE Miami-Dade. The woman was walking with her infant son in a stroller; when she was more than halfway through the crosswalk, the Amazon driver turned into them, knocking the woman backward onto the pavement and turning the stroller over. The incident, which was caught on camera, showed the driver getting out of her delivery vehicle, setting up the stroller, and placing the baby inside before fleeing the scene of the accident.

The woman suffered a brain bleed, while the baby sustained lacerations. The driver was later arrested and charged with two counts of leaving the scene of an accident and one count of causing serious bodily injury. Personal injury incidents like this raise the legal question of whether Amazon can be held liable for crashes caused by Flex drivers. Vicarious liability, the independent-contractor doctrine, and Florida negligence laws (Chapter 768 Section 81) intersect in accidents like this.

Amazon Flex drivers deliver millions of packages across Florida, often using their own vehicles and working flexible hours through the Amazon Flex app. Because they are independent contractors, Amazon may deny direct responsibility, but Florida law may still hold Amazon responsible under negligent hiring, vicarious liability, or control over operations. An experienced Altamonte Springs, FL personal injury lawyer can help you sort out the legalities and recover an equitable settlement.

Is Amazon Responsible for Flex Driver Accidents?

Amazon Flex has app-based scheduling for drivers who usually use their own personal vehicles and have independent contractor agreements with Amazon. Amazon’s commercial auto policy should be in place when the Flex driver is actively on a delivery block and logged into the app. During these active delivery periods, a $1 million commercial auto liability policy from Amazon may cover the damages, including medical bills, lost wages, and pain and suffering if the Flex driver is at fault.

 If the driver is not on the clock, the injured party will seek damages through the driver’s personal auto insurance. The key factors are whether the Flex driver was actively making a delivery for Amazon at the time of the accident and whether the driver was at fault. Confusion can arise over responsibility when crashes occur outside delivery hours or during "deadhead" driving (when the driver has delivered the packages and has no further deliveries).

Amazon might still be liable if it knew or should have known that a driver was unsafe or had prior accidents. If the Amazon Flex app or route-tracking pressured a driver into speeding, driving unsafely, or ignoring safety rules, then Amazon could be held responsible. In the big picture, Amazon has a duty to ensure deliveries are made safely, regardless of contractor status. Personal auto insurance for the driver may also be denied if the vehicle is used commercially.

What Steps Should Victims of an Amazon Flex Driver Accident Take?

A person who is hit by an Amazon Flex driver should immediately contact the police and ensure the police report clearly notes Amazon Flex's involvement. An attorney can gather app screenshots, route confirmations, and delivery timestamps to show that the Flex driver was "on the delivery block." Preservation of dashcam footage or other video surveillance can help prove a liability claim against Amazon or the driver. Always seek prompt medical attention even when no serious injuries are suspected. Consulting with an attorney experienced in corporate and gig-driver liability claims in Florida can help ensure the best possible outcome.

Contact an Orlando, FL Personal Injury Lawyer

If you have been injured by a negligent Amazon Flex driver in Florida, do not assume that the driver’s independent contractor status limits your recovery.  An Altamonte Springs, FL Amazon driver accident attorney from The Doan Law Firm is ready to help you through this difficult time. Attorney Doan served as a drowning investigator for the Galveston Sheriff’s Department for over a decade before becoming an attorney. Call 407-289-0000 for a free consultation and contingency fee billing. Se habla español.